PRIVACY POLICY FOR TEKNODESA
Last Updated: May 29, 2026
At Teknodesa, protecting the privacy of our users is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, how we store it, and how we protect it when you use the Teknodesa mobile application.
If you have any questions or require more information about this Privacy Policy, please contact us using the information provided at the end of this document.
This Privacy Policy applies only to users of the Teknodesa mobile application and does not apply to information collected offline or through other channels.
CONSENT
By using the Teknodesa application, you consent to this Privacy Policy and agree to its terms.
INFORMATION WE COLLECT
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the time we request such information.
If you contact us directly, we may collect additional information such as:
Name
Email address
Phone number
Message contents
Attachments you submit
Any other information you choose to provide
When you register for an account, we may collect:
Name
Organization or company name
Address
Email address
Telephone number
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, operate, and maintain the application
Improve, personalize, and enhance the application
Understand and analyze how users interact with the application
Develop new products, services, features, and functionality
Communicate with users regarding updates, support, and service-related information
Send important notifications and emails
Prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory obligations
COOKIES AND SIMILAR TECHNOLOGIES
Teknodesa may use cookies and similar technologies to improve user experience, remember preferences, maintain sessions, and analyze application performance.
Users may manage or disable cookies through their device or browser settings where applicable.
DATA RETENTION AND DELETION
Teknodesa retains user data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period depends on the type of data:
Account information (such as name, email address, phone number, and organization information) is retained while the account remains active.
Transactional and operational records may be retained for up to 5 (five) years or longer where required by applicable laws and regulations.
Log files, device information, and security records may be retained for up to 12 (twelve) months for security, troubleshooting, and fraud prevention purposes.
Backup copies may be retained for a limited period before being automatically deleted.
If a user requests account deletion, we will delete or anonymize personal data within a reasonable period unless retention is required by law.
Users may request deletion of their personal data through the contact information provided below.
DATA SHARING
Teknodesa does not sell personal information.
We may share information only with:
Service providers that help operate the application
Government institutions or authorities when required by law
Cloud hosting and infrastructure providers used to store and secure application data
All third parties are required to protect personal information and use it only for authorized purposes.
DATA SECURITY
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These measures may include:
Secure communication channels
Authentication and access controls
System monitoring and logging
Security updates and maintenance
Although we strive to protect user information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
CCPA PRIVACY RIGHTS
Under the California Consumer Privacy Act (CCPA), eligible users may have the right to:
Request disclosure of personal data collected about them
Request deletion of personal data collected about them
Request that their personal information not be sold
If you submit a request, we will respond within the timeframe required by applicable law.
GDPR DATA PROTECTION RIGHTS
Users may have the following rights under applicable data protection laws:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object to processing
Right to data portability
Requests regarding these rights may be submitted using the contact information below.
CHILDREN'S PRIVACY
Protecting children's privacy is important to us.
Teknodesa does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information through the application, please contact us immediately. We will take reasonable steps to remove such information from our records.
CONTACT US
If you have questions regarding this Privacy Policy, your personal information, or wish to request deletion of your data, please contact us:
Teknodesa
Email: info@teknodesa.com
Data Deletion Requests: info@teknodesa.com
